Frequently Asked Questions
What types of properties do you manage?
Residents’ associations and housing cooperatives, buildings handed over by developers, and properties of individual owners. We are headquartered in Katowice, but operate throughout Poland.
Do you only handle accounting, or do you offer full management?
Full management — administration, accounting, cleaning, and technical maintenance. The scope can be tailored to the needs of a specific property.
Our residents’ association is just being formed — can you help set it up?
Yes. We help establish a residents’ association, register it with the relevant authorities, obtain a tax ID (NIP) and statistical number (REGON), and open a bank account.
Do you also work with housing cooperatives?
Yes — we offer outsourced accounting, HR, and administration services for cooperatives, including an external Chief Accountant function and support for management boards and supervisory boards.
Do you handle the residents’ association’s settlements and financial statements?
Yes — periodic and annual financial statements, owner settlements, and, if needed, debt collection for overdue payments.
Who handles breakdowns and renovations?
We work with a trusted network of contractors (construction, plumbing, electrical, and other trades) and supervise their work on your behalf.
What does everyday contact look like?
By phone, email, or the website contact form — the office is open Monday to Friday, 8:00 AM–4:00 PM.
Do you use AI tools for customer service?
AI-assisted tools may help with administrative tasks that don’t require access to your data. Personal and financial data are never shared with publicly available, free AI tools — see our privacy policy for more information.
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